Quality Inn Homestead Park Billings

Safety and cleanliness are always number one when I look for a place to stay. It was perfect. The thing I wasn’t expecting was such a warm welcome and the comfort that comes when employees are exemplary at the work they perform. Loranna at the front desk was happy, efficient and when explaining about how they do breakfast told us she’d be making it for us. That got my attention because we had checked in late. When I asked her about her work hours surprised that she’d be back at it so soon, she simply smiled and said, “I love working in the kitchen.” I believed her. My husband and I looked forward to having breakfast the next morning. Loranna wasn’t the only one there first thing, I got up early to do laundry and the Manager Trinity was already on staff. I knew him, not by a name tag but by the way he was dressed and presented himself. Happy, working, supporting the kitchen, front desk, and the arriving housekeeping staff. The decor in lobby was welcoming and nice. Our room was well appointed, comfortable and clean. Recommendations for dinner were spot on. Breakfast was as delightful as we had anticipated. The only hiccup was the dryer in the laundry room wasn’t working properly. When I asked a housekeeping employee what my options where about getting my clothes dry he went right to the hotel manager, who came right to the laundry room, checked the back of the dryer to make sure it was venting properly and assess the problem. He offered first to pay for more time to the dryer, when I knew that wouldn’t solve my problem I declined his offer. Instead of leaving it be, he offered to take my laundry to the hotel facility and he actually dried and returned them to us?! Wow. Just Wow. Were we happy with our visit? 100%. 10/10 across the board!

Large pet friendly room with very comfortable beds, and a wonderful made to order breakfast!

The location was great being right off I-94. The staff, especially Carol, was super friendly and helpful. When we got into our room the a/c wouldn’t come on. Carol immediately offered to move us and then on the new room when the fridge didn’t have a freezer compartment she offered to put my medicine in their freezer at the front. And a cooked to order breakfast!!!

Comfy bed. Clean room. Nice hot shower.

The breakfast was very good, the hotel was very clean and well maintained. Our room was very good; king bed, large room, 2 tv's, clean, and lots of towels provided at day 1.